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Core Concepts
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  • All managers have strategy-executing responsibility in their areas of authority, and all employees participate in the strategy execution process.
  • Companies don't implement and execute strategies; people do.
  • When strategies fail, it is often because of poor execution— things that were supposed to get done slip through the cracks.
  • Putting together a talented management team with the right mix of skills and experiences is one of the first strategy-implementing steps.
  • In many industries adding to a company's talent base and building intellectual capital is more important to strategy execution than additional investments in plants, equipment, and other hard assets.
  • Building competencies and capabilities has a huge payoff— improved strategy execution and a potential for competitive advantage.
  • Outsourcing—reducing the number of internal staff-support activities and instead relying on outside vendors with specialized expertise to supply noncritical support services--has many strategy-executing advantages—lower costs, less internal bureaucracy, speedier decision-making, and heightened strategic focus.
  • Strategic partnerships, alliances, and close collaboration with suppliers, distributors, makers of complementary products, and even competitors all make good strategic sense whenever the result is to enhance organizational resources and capabilities.
  • Just as a company's strategy evolves to stay in tune with changing external circumstances, so must an organization's structure evolve to fit shifting requirements for proficient strategy execution.
  • Business process reengineering involves pulling the pieces of a strategy-critical process out of various functional departments and integrating them into a streamlined, cohesive series of work steps performed within a single work unit.
  • The ultimate goal of decentralized decision making is not to push decisions down to lower levels but to put decision-making authority in the hands of those persons or teams closest to and most knowledgeable about the situation.
  • Organizational capabilities emerge from a process of consciously knitting together the efforts of different work groups, departments, and external allies, not from how the boxes on the organization chart are arranged.







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