 | Key Terms
(See related pages)
| ISO 9000 | A set of standards governing the requirements for documentation of a quality program.
| | | | | Project | A complex, nonroutine, one-time effort to create a product or service limited by time, budget, and specifications.
| | | | | Project life cycle | The stages found in all projects—definition, planning, execution, and delivery.
| | | | | Sociotechnical perspective | A focus on the interaction between tools/methods and people.
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