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1

is influencing employees to voluntarily pursue organizational goals.
2

Personal characteristics that differentiate leaders from followers are known as .
3

are the mental representations of the traits and behaviors possessed by leaders.
4

Men and women were seen as displaying more and leadership, respectively.
5

propose that leader styles should match the situation at hand.
6

developed a situational model of leadership.
7

Research has provided support for Fiedler's model.
8

A follower's ability and willingness to complete a task is .
9

focuses on clarifying employees' roles and providing rewards contingent on performance.
10

is a simultaneous, ongoing, mutual influence process in which people share responsibility for leading.





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