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1

is objective information about performance.
2

Reinforcing behavior closer and closer approximations to a target behavior is called .
3

involves letting individuals compare their own perceived performance with anonymous behaviorally specific performance information from managers, subordinates, or peers.
4

The fourth possible outcome for feedback is .
5

Traditional performance appraisal systems have created widespread .
6

Feedback fails when it is used to , embarrass, or put down employees.
7

Thorndike formulated , which states that behaviors with favorable consequences will be repeated while behaviors with unfavorable consequences will disappear.
8

Learned, consequence-shaped behavior is called .
9

Positive reinforcement behavior.
10

is a reinforcement schedule, which involves reinforcing some but not all instances of behavior.





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