Choose the best answer.

1		Which of the following is not considered a broad category of network troubleshooting tool?
			A)	differential tools
			B)	hardware tools
			C)	software tools
			D)	touchy tools
2		What is the term used to describe the standard when a network is operating properly?
			A)	baseline
			B)	counter
			C)	normal backup
			D)	performance monitor
3		Which PING is not part of troubleshooting network connectivity issues?
			A)	ping IP address 127.0.0.1
			B)	ping a standalone system
			C)	ping the default gateway
			D)	ping a remote host
4		What best indicates that a file has changed?
			A)	the archive bit
			B)	the read-only bit
			C)	the system bit
			D)	the system date
5		Which of the following is not a valid backup type?
			A)	Console Backup
			B)	Daily Backup
			C)	Incremental Backup
			D)	Normal Backup
6		What is the best final step in troubleshooting network problems?
			A)	document the solution
			B)	identify the most probable cause
			C)	isolate the problem
			D)	test the solution
7		What type of backup includes only those files that have changed since the last full backup?
			A)	daily
			B)	differential
			C)	incremental
			D)	normal
8		What is the best toolbox to carry with you during network troubleshooting?
			A)	protocol analyzers
			B)	system logs
			C)	toners
			D)	your brain
9		What item below is not a part of Windows Performance Monitor?
			A)	counter
			B)	element
			C)	object
			D)	view
10		What does "Mike's Four-Layer Model" approach to troubleshooting include?
			A)	hardware, protocols, network, and shared resources
			B)	hardware, protocols, users, and troubleshooting
			C)	hardware, software, backups, and documentation
			D)	hardware, software, users, and servers