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Organizational Behavior, 9/e
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Managing Performance Through Job Design and Goal Setting
Organizational Behavior

Chapter Objectives

Discuss the background of job design as an approach to managing for high performance.

Define the job enrichment and job characteristics approaches to job design.

Present the quality of work life (QWL), sociotechnical, and high performance work practices (HPWPs) approaches to job design.

Explain goal-setting theory and guidelines from research.

Describe the application of goal setting to overall systems performance.