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Chapter Outline
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Why Study Communication?
  • Communication in Relationships  
  • Communication and Society  
  • Communication and Changing Technology  
  • Communication in a Diverse Workplace  
Defining Communication
  • Communication Is a Process  
  • We Create and Share Meaning through Communication  
  • Communication Is Largely Intentional  
  • Communication Is Symbolic  
Communication as a Discipline  
Basic Elements in the Communication Process  
  • Communicators  
  • Messages  
  • Channels  
  • Noise  
  • Feedback  
  • Context  
  • Culture  
Dynamic Characteristics of the Communication Process  
  • Communication Is Transactional  
  • Communication Is Irreversible  
  • Communication Is Inevitable  
  • Communication Is Multidimensional  
Guiding Principles for Communicators 
  • Communicating with Civility 
  • Valuing Diversity  
  • Communicating Ethically 
Resources for Review and Skill Building  







Communication in a Changing WoOnline Learning Center

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