(See related pages)
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| 1. Why is listening essential for effective communication? |
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| 2. What are the stages of the listening process? |
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| 3. What are the differences between active and passive listeners? |
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| 4. What are some important obstacles to effective listening? |
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| 5. What are the four types of listening goals? |
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| 6. How can you be an effective and responsible listener? |