Match the following terms associated with the listening process with the most appropriate definition. |
|
|
| |
Answer choices for questions
1
through
4 | | A) | involves retention and recall of messages
| | B) | involves any discernable reaction
| | C) | involves giving meaning to sounds or related stimuli
| | D) | involves making the conscious choice to listen
|
|
|
Match the follow terms associated with listening goals with the most appropriate definition or example. |
|
|
| |
Answer choices for questions
5
through
11 | | A) | Melissa listens to Toby's problems with his sociology teacher and then tells him, "I can help you solve your problem. Tell your teacher you were ill during the exam."
| | B) | Melissa enjoys listening to classical opera for pleasure.
| | C) | verbally acknowledging how others feel
| | D) | the goal of listening for understanding
| | E) | the goal of listening to render an opinion or judgment
| | F) | a conclusion, projection, or interpretation based on facts
| | G) | establishes common ground between people by acknowledging the legitimacy of feelings and giving support to others
|
|
|