After reading this chapter, you should be able to: recognize forces beyond management control that affect the availability
of labor understand the reasons that cause people to leave their home countries discuss U.S. immigration policy and the procedure by which a non-U.S.
citizen is admitted to the United States discuss guest workers understand the principles underlying the immigration system in the
United States understand how high technology is influencing workers and the workplace explain how the composition of a country's labor force affects productivity name other forces that affect productivity understand women's positions in labor forces discuss differences in labor unions from country to country understand how labor is getting a voice in management | 
2002 McGraw-Hill Higher Education