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International Business : The Challenge of Global Competition, 8/e

Donald Ball
Wendell H. McCulloch, California State University Long Beach
Paul L. Frantz, California State University Long Beach
Michael Geringer, California Polytechnic State University
Michael S. Minor, University of Texas Pan American

Human Resource Management

Multiple Choice Quiz


1	Since 1998, Japan has lost more than ___________ full-time jobs.
		A)	100,000
		B)	500,000
		C)	1,000,000
		D)	1,500,000


2	Japan's ______________ and _____________ are creating what its government calls a "crisis" in its labor force.
		A)	declining birthrate; movement to contract labor
		B)	growing numbers of elderly; movement to contract labor
		C)	movement to contract labor; economic problems
		D)	declining birthrate; growing numbers of elderly.


3	To truly understand a culture, it is necessary to:
		A)	speak the language.
		B)	live like the natives.
		C)	spend time in the locale.
		D)	all of the above.


4	Employees who are citizens of the home country are called:
		A)	locals.
		B)	natives.
		C)	home country nationals.
		D)	home country citizens.


5	Qualifications for a good manager of an overseas operations should include:
		A)	being bicultural and bilingual.
		B)	knowing business practices in the home country and in the host country.
		C)	having a broader skill set than domestic managers.
		D)	all of the above.


6	Employee citizens of the host country are called:
		A)	local employees.
		B)	host country nationals.
		C)	host country employees.
		D)	foreign nationals.


7	If foreign-owned firms in Indonesia fail to hire enough pribumi or indigenous Indonesians, the firms will likely encounter difficulties with:
		A)	local labor unions.
		B)	reentry permits for foreign employees.
		C)	local suppliers.
		D)	all of the above.


8	An employee who is a citizen of neither the home nor the host country is known as a:
		A)	third country national.
		B)	foreign national.
		C)	nonresident alien.
		D)	foreign employee.


9	___________ is related to hiring and promoting employees on the basis of ability and experience without considering race or citizenship.
		A)	Discrimination
		B)	Monocentric
		C)	Ethnocentric
		D)	Geocentric


10	A person living outside of his or her country of citizenship is known as:
		A)	an alien.
		B)	a nonresident alien.
		C)	a resident alien.
		D)	an expatriate.


11	Before going on the first overseas assignment, you should:
		A)	arrange with someone fairly high in the company hierarchy to be your mentor.
		B)	insist that your bosses tell you exactly what the company expects you to accomplish.
		C)	both "a" and "b".
		D)	none of the above.


12	_______ out of ten expatriates' failures are family related.
		A)	Seven
		B)	Eight
		C)	Nine
		D)	Ten


13	According to the European Union, what percentage of Western Europeans, (including the British and Irish) speak English well enough to carry on a conversation?
		A)	47%
		B)	52%
		C)	59%
		D)	64%


14	The ability of a company to succeed in another country rests heavily on:
		A)	the willingness of the host government to cooperate.
		B)	the managers' abilities to function in that country's culture.
		C)	adequate financing.
		D)	all of the above.


15	In selecting executives for foreign operations:
		A)	don't promote from within.
		B)	do promote an insider.
		C)	do assume that language fluency is the most important criterion.
		D)	do assess the total person.


16	Employee compensation payments added to base salaries because higher expenses are encountered when living abroad are known as:
		A)	bonuses.
		B)	add-ons.
		C)	allowances.
		D)	expatriate compensation.


17	According to the Economist Intelligence Unit, __________ retains its crown as the world's most expensive city.
		A)	Tokyo
		B)	Hong Kong
		C)	Paris
		D)	Geneva


18	Bonuses are paid by firms in recognition that expatriates and their families undergo some hardships and inconveniences and make sacrifices while living abroad. Bonuses include:
		A)	overseas premiums.
		B)	contract termination payments.
		C)	home leave reimbursement.
		D)	all of the above.


19	_______________ entitles the expatriate employee to all of the allowances and bonuses applicable to the place or residence and employment.
		A)	Expatriate allowance
		B)	International status
		C)	International allowance
		D)	Expatriate status


20	In the past five years, ____________ has had the best business environment in the world, according to the Economist Intelligence Unit.
		A)	Great Britain
		B)	the Netherlands
		C)	Hong Kong
		D)	the United States

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