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Communicating at Work: Principles and Practices for Business and Professions, 7/e
Ronald B. Adler
Jeanne Marquardt Elmhorst

Organizing Your Ideas

Multiple Choice



1

Although many speakers understand and demonstrate basic organization, they can still suffer from
A)taking too long to get to the point
B)including too many facts
C)not including enough facts
D)All of the above
2

According to the discussion in Chapter Eleven of the text a(n) ________________ illustrates the relationship between the thesis, main points, and subpoints in a presentation.
A)logic tree
B)specific purpose statement
C)introduction
D)none of the above
3

The organizational pattern that would help you explain the different locations of departments in your building is a
A)chronological pattern
B)spatial pattern
C)topical pattern
D)problem-solution pattern
4

If you were giving an informative speech about how to create a personal web page, you would most likely use which type of organizational pattern?
A)topical
B)spatial
C)chronological
D)cause-effect
5

You have been asked to speak to a group of high school students about the potential impact of substance abuse and what can be done about it. Which organizational pattern are you most likely to use?
A)cause-effect
B)topical
C)chronological
D)problem-solution
6

Which type of organizational pattern normally helps you organize material around some logical theme or division in your subject?
A)spatial
B)topical
C)problem-solution
D)cause-effect
7

Read the following thesis statement and then determine which type of organizational pattern seems most appropriate. "The new inventory method I propose is better suited to cutting down the time it takes to complete our count of products in stores across the country."
A)problem-solution
B)cause-effect
C)chronological
D)topical
8

According to research, what is the maximum number of main points in a speech?
A)two
B)three
C)five
D)six
9

Read the following rules and decide which ones are consistent with the advice given in Chapter Eleven of our text.
A)Main points should state some type of fact or belief.
B)Main points should be only three or four words, so they're easy to remember.
C)Main points can help develop the thesis statement, but not all of them have to.
D)Speeches points should contain between three and six main points.
10

Read the following main points and then decide which one appears to follow the advice regarding main points in Chapter Eleven.
A)Many Fortune 500 companies suffered a major loss last year, and alcoholism is also a problem for upper management of both genders.
B)The Stock Market
C)More paid holidays will boost employee morale.
D)All of the above.
11

Read the following example of a thesis and main point, and decide which rule is being violated. Thesis: We can save money on overhead costs in three ways: shorter winter hours, fewer weekend hours, buying fewer new computers. Main Point: Employees will benefit with the companies new 401K plan.
A)Each main point should contain only one idea.
B)Each main point should be stated as a claim.
C)Each main point should develop the thesis.
D)Each main point should be parallel in structure.
12

Read the following statements and decide which of these is a valid function of the introduction.
A)Capture the listener's attention.
B)Set the proper tone for your topic but not necessarily for the setting.
C)Establish your qualifications.
D)All of the above.
E)"a" and "c" only
13

Read the following sentence and then decide which type of opening statement this is. "Did you know that in the next year, one-quarter of the people in this room are likely to go to the emergency room as a result of not wearing a seatbelt?"
A)a rhetorical question
B)telling a story
C)a startling statement
D)referring to the occasion
14

"Ask not what your country can do for you; instead ask what you can do for your country." This is an example of which type of opening statement.
A)a quotation
B)a startling statement
C)a rhetorical question
D)a story
15

Which type of opening statement poses the most risk for setting a bad tone for your topic?
A)a rhetorical question
B)a reference to the audience
C)a joke
D)a story
16

If you decide to open your presentation using humor, what should you keep in mind?
A)Humor does not have to necessarily come in the form of a joke.
B)Tell jokes that are appropriate for your audience's age.
C)If your attempt at humor fails it will be hard to regain the audience's attention.
D)All of the above.
17

The conclusion of your presentation should consume no more than ___ percent of your total speaking time.
A)three
B)five
C)seven
D)ten
18

Which of the following represents a valid type of closing statement?
A)a quotation
B)an appeal for action
C)an amusing anecdote
D)all of the above
E)"a" and "c" only
19

If you decide to end a speech by returning to the theme of your opening statement, what rule of thumb should you keep in mind?
A)You should always restate your main theme without adding any details to it.
B)You should always alter your main theme by giving more details or adding a different ending.
C)You should avoid this type of strategy as people don't really like to think in a circle.
D)None of the above demonstrates a good rule of thumb.
20

Which of the following statements about transitions is accurate?
A)You don't always need a transition between the body and conclusion of your speech.
B)Transitions should reference upcoming events, not what has already been discussed.
C)If you can pick out a transition, you know that you have stated them too explicitly.
D)A good transition helps promote clarity.