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Communication Works by Gamble and Gamble
Communication Works, 7/e
Teri Kwal Gamble
Michael Gamble

Communication: The Starting Line

Glossary


communication  the deliberate or accidental transfer of meaning
intrapersonal communication  communication with the self
interpersonal communication  the relationship level of communication
group communication  interaction with a limited number of persons
public communication  communication designed to inform or persuade audience members
mass communication  the transmission of messages which may be processed by gate keepers prior to being sent to large audiences via a channel of broad diffusion
online, or machine-assisted, communication  the building of relationships using computers and the Internet
essentials of communication  those components present during every communication event
senders  persons who formulate, encode, and transmit a message
receivers  persons who receive, decode, and interpret a message
message  the content of a communicative act
channels  a medium through which a message is sent
noise  anything that interferes with or distorts the ability to send and receive messages
context  the setting
feedback  information returned to a message source
positive feedback  a behavior enhancing response
negative feedback  a response that extinguishes behavior in progress
internal feedback  a response you give yourself
external feedback  a response from another
effect  the commmunication outcome
need for inclusion  the need for social contact
need for control  the need to feel we are capable and responsible
need for affection  the need to express & receive love
rejection  communication that rejects communication efforts
acceptance  willingness to receive and respond to a message
disqualification  communication that invalidates a message sent
the symptom as communication  the use of an excuse as a reason for not wanting to communicate
content level  the information or data level
relationship level  the level of interpretation
confirmation  acknowledgment and acceptance of another and his or her self view
rejection  communication that rejects another's self concept
disconfirmation  communication that shows a lack of interest in another person
digital  the word level of communication
analogic  the continuous stream of nonverbal cues
symmetrical interaction  a relationship in which the behavior of one person mirrors the behavior of another person
complementary interaction  communication in which interactants engage in opposite behavior
symmetrical escalation  a relationship in which individuals compete for control
rigid complementarity  a relationship characterized by fixed, unchanging roles
cyberspace  the digital world of computers and online communication