| Fundamentals of Operations Management, 4/e Mark M. Davis,
Bentley College Nicholas J. Aquilano,
University of Arizona Richard B. Chase,
USC, School of Business
Student Center
Contents:Chapter 1: Introduction to OM Chapter 2: Operations Strategy: Defining How Firms Compete Chapter 3: New Product and Service Development, and Process Selection (3S. Project Management) Chapter 4: The Role of Technology in Operations Chapter 5: Process Measurement and Analysis (5S. Financial Analysis in OM) Chapter 6: Quality Management (6S. Quality Control Tools for Improving Process) Chapter 7: Facility Decisions Location and Capacity Chapter 8: Facility Decision: Layouts Chapter 9: Forecasting Chapter 10: Human Resource Issues in OM (10S. Work Performance Measurement) Chapter 11: Waiting Line Management (11S. Waiting Line Theory) Chapter 12: Scheduling Chapter 13: Supply Chain Management Chapter 14: Just-In-Time Systems Chapter 15: Aggregate Planning Chapter 16: Inventory Systems for Independent Demand Chapter 17: Inventory Systems for Dependent Demand
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