 |  Business and Society: Corporate Strategy, Public Policy, Ethics, 10/e James Post,
Boston University
Anne T Lawrence,
San Jose State University
James Weber,
Duquesne University
Technology: An Economic-Social Force
Chapter Summary- Technological change, which tends to be self-reinforcing, has widespread effects throughout business and society. Some of these effects are beneficial, and some are not. Technological growth is fueled by economic expansion, worker productivity, and research and development investment.
- E-commerce, or online business, has changed how businesses offer, sell, and account for their goods and services and interactions with their stakeholders. Individuals are investing and buying goods and services online at an astonishing rate.
- Technology superpowers have built an infrastructure for the information society, enabling people and businesses around the world to communicate and conduct business with each other, spawning the system of e-commerce.
- Businesses from developing countries are quickly becoming active participants in the telecommunications revolution, spurred by government support and direct foreign investments.
- The current phase of technology-the information society-has changed our lifestyle, education, and health by providing more information with easier access at a quicker pace.
- Differences in education, income, and age appear to contribute most to creating a digital divide. With improved technology infrastructure in developing countries and business ventures addressing Internet access, it appears that the digital divide is narrowing.
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2002 McGraw-Hill Higher Education