 |  Business and Society: Corporate Strategy, Public Policy, Ethics, 10/e James Post,
Boston University
Anne T Lawrence,
San Jose State University
James Weber,
Duquesne University
Ethical Reasoning and Corporate Programs
Chapter Summary- Managers' on-the-job values tend to be company oriented, assigning high priority to company goals. Managers often value being competent and place importance on having a comfortable or exciting life, among other values.
- Personal character and spirituality can greatly assist managers when coping with ethical dilemmas. Personal spirituality has emerged as a more common topic for discussion at work and has influenced company-sponsored activities during work hours and after work.
- A company's culture and ethical climate tend to shape the attitudes and actions of all who work there, sometimes resulting in high levels of ethical behavior and at other times contributing to less desirable ethical performance.
- People in business can analyze ethics dilemmas by using three major types of ethical reasoning: utilitarian reasoning, rights reasoning, and justice reasoning.
- Companies can improve their ethical performance by creating a value-based ethics program that relies on top management leadership and organizational safeguards, such as ethics codes, ethics committees, ethics officers, ethics training programs, and ethics audits.
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2002 McGraw-Hill Higher Education