Please answer all questions.
An employee's attitude toward his or her job, employer, and colleagues is called
The inner drive that directs a person's behavior toward goals is called
The birth of the study of human relations can be attributed to
|E)||Ferrell and Hirt.|
The management theorist who developed a model of the order in which people strive to satisfy their needs was
The philosophy that stresses employee participation in all aspects of company decision making is called
Who conducted the Hawthorne studies?
The assumption that how much people are willing to contribute to an organization depends on their assessment of the fairness of the rewards they will receive in the exchange is referred to as
According to McGregor's Theory Y
|A)||people dislike putting forth the effort to attain rewards.|
|B)||work is as natural as play or rest.|
|C)||people naturally avoid responsibility.|
|D)||most workers must be coerced to work.|
|E)||organizations pamper their workers excessively.|
According to Maslow's hierarchy of needs, a person who buys a motion detector/burglar alarm for her house is motivated to do so in an attempt to fulfill the following need:
The study of individual and group behavior in organizations is referred to as
A work system that allows employees to choose their starting and ending times as long as they are at work during a specified core period is called
Money is the sole motivator for workers according to which of the following?
|E)||classical theory of motivation|
Herzberg divided job factors into ____ factors and motivational factors.
Maslow's hierarchy classifies needs that motivate people in which order, starting with the most basic?
|A)||physiological, security, social, esteem, and self-actualization|
|B)||social, self-actualization, physiological, esteem, and security|
|C)||self-actualization, physiological, esteem, security, and social|
|D)||esteem, social, self-actualization, security, and physiological|
|E)||security, physiological, self-actualization, esteem, and social|
Giving workers a variety of tasks to do to relieve boredom is the premise of
Programs in which teams of workers are given more control and authority over their jobs is a characteristic of which of the following job designs?
|D)||flexible scheduling strategies|
|E)||compressed work week|
The Hawthorne Studies found
|B)||that social and psychological factors could significantly affect productivity.|
|C)||that economic factors affect productivity.|
|D)||that workers were motivated to produce more when managers left them alone.|
|E)||money to be the primary motivator of female employees.|
According to Herzberg's two-factor theory, which of the following represent hygiene
|A)||comfortable working conditions|
|B)||fair company policies|
|E)||all of the above|
Douglas McGregor is associated with which of the following?
|C)||Theory X and Theory Y|
|E)||the Hawthorne studies|
When Kelly praises Sarah each time Sarah stays late in the evening to get her paperwork finished, Kelly is applying