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Business: A Changing World, 4/e
O.C. Ferrell, Colorado State University
Geoffrey Hirt, DePaul University

Organization, Teamwork, and Communication

Learning Objectives

After reading this chapter, you should be able to:

  • Define organizational structure and relate how organizational structures develop.

  • Describe how specialization and departmentalization help an organization achieve its goals.

  • Distinguish between groups and teams and identify the types of groups that exist in organizations.

  • Determine how organizations assign responsibility for tasks and delegate authority.

  • Compare and contrast some common forms of organizational structure.

  • Describe how communication occurs in organizations.

  • Analyze a business's use of teams.





McGraw-Hill/Irwin