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ABC's of Relationship Selling, 7/e
Charles M. Futrell, Texas A&M University
Social, Ethical, and Legal Issues in Selling

Chapter Overview

Management's Social Responsibilities

What Influences Ethical Behavior?

Management's Ethical Responsibilities

Ethics in Dealing with Salespeople

Salespeople's Ethics in Dealing with

Their Employers

Ethics in Dealing with Customers

The International Side of Ethics

Managing Sales Ethics





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