 |
1 | |
Relational distance refers to the proximity of interviewer and interviewee during interactions. |
|
| | A) | TRUE |
| | B) | FALSE |
|
2 | |
Nurses report that they communicate effectively, but they are not always observed to do so. |
|
| | A) | TRUE |
| | B) | FALSE |
|
3 | |
In Patient-centered care, patient needs, preferences, and beliefs are respected only during critical interactions. |
|
| | A) | TRUE |
| | B) | FALSE |
|
4 | |
Level 1 interactions do not provide depth of self-disclosure. |
|
| | A) | TRUE |
| | B) | FALSE |
|
5 | |
"Negative weakening" refers to an overly submissive patient. |
|
| | A) | TRUE |
| | B) | FALSE |
|
6 | |
Zakus and others suggest five ways for health care providers to enhance relationships
with patients, including: |
|
| | A) | Try to be in control and confident. |
| | B) | Maintain subjectivity. |
| | C) | Be cautious and observant. |
| | D) | Maintain appropriate control over the structure of the interview. |
| | E) | Avoid excessive self-disclosure. |
|
7 | |
When dealing with older patients, physicians under 55 in age are significantly |
|
| | A) | more attentive. |
| | B) | less respectful. |
| | C) | more egalitarian. |
| | D) | less stressful. |
| | E) | more caring. |
|
8 | |
Health care providers see "good patients" as |
|
| | A) | obedient. |
| | B) | passionate. |
| | C) | talkative. |
| | D) | aggressive. |
| | E) | none of the above. |
|
9 | |
In order to encourage talking, the health care provider should employ which sequence? |
|
| | A) | Tunnel sequence |
| | B) | Topical sequence |
| | C) | Inverted funnel sequence |
| | D) | Quintamensional design sequence |
| | E) | Funnel sequence |
|
10 | |
A patient experiencing fear, pain, or confusion may have difficulty responding to open questions, so use more |
|
| | A) | reflective questions. |
| | B) | focused questions. |
| | C) | nudging questions. |
| | D) | leading questions. |
| | E) | informational questions. |
|
11 | |
Rubin discovered that patients place a very high premium on personal treatment and communication. |
|
|
|
12 | |
The Spanish Inquisition approach refers to questions. |
|
|
|
13 | |
"Do you feel tired?" is not only a bipolar question but an/a question. |
|
|
|
14 | |
When physicians refer to themselves as Doctor and patients by first names, they are setting a relationship. |
|
|
|
15 | |
According to politeness theory, health care providers should help receivers in a threatening situation. |
|
|
2003 McGraw-Hill Higher Education