Using Information Technology: A Practical Introduction to Computers and Communications, 5/e

Brian K. Williams
Stacey Sawyer

INFORMATION SYSTEMS: Information Management & Systems Development

Chapter 11 Multiple Choice Quiz


1	Which level of management relies on OASs?
		A)	Lower managers
		B)	Middle managers
		C)	Top managers
		D)	All of the above
		E)	None of the above


2	Which level of manager is best served by an MIS?
		A)	Lower managers
		B)	Middle managers
		C)	Top managers
		D)	All of the above
		E)	None of the above


3	Which type of information system relies on models?
		A)	DSS
		B)	ESS
		C)	MIS
		D)	TPS
		E)	None of the above


4	Which type of information system supports strategic decision-making?
		A)	DSS
		B)	ESS
		C)	MIS
		D)	TPS
		E)	None of the above


5	Which is the third phase of the SDLC?
		A)	Systems analysis
		B)	Systems design
		C)	Systems development
		D)	Systems implementation
		E)	Systems maintenance


6	Which phase of the SDLC utilizes prototyping?
		A)	Systems analysis
		B)	Systems design
		C)	Systems development
		D)	Systems implementation
		E)	Systems maintenance


7	Which phase of the SDLC involves acquiring any new hardware that might be required?
		A)	Systems analysis
		B)	Systems design
		C)	Systems development
		D)	Systems implementation
		E)	Systems maintenance


8	Which phase of the SDLC involves converting to the new system?
		A)	Systems analysis
		B)	Systems design
		C)	Systems development
		D)	Systems implementation
		E)	Systems maintenance


9	Which phase of the SDLC involves testing the new system?
		A)	Systems analysis
		B)	Systems design
		C)	Systems development
		D)	Systems implementation
		E)	Systems maintenance


10	Which method of conversion to a new system is the highest risk and the lowest cost (assuming all goes well)?
		A)	Direct
		B)	Parallel
		C)	Phased
		D)	Pilot
		E)	None of the above

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