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Using Information Technology: A Practical Introduction to Computers and Communications, 5/e
Brian K. Williams
Stacey Sawyer

INFORMATION SYSTEMS: Information Management & Systems Development

Chapter 11 True or False Quiz



1

Vreps offer computer-generated images of human beings that answer customer questions in real time, using natural language.
A)True
B)False
2

An expert's surface knowledge is also referred to as "textbook knowledge."
A)True
B)False
3

A creature is a hybrid of machine and organism.
A)True
B)False
4

A collaboratory is an Internet-based collaborative laboratory.
A)True
B)False
5

One of the biggest difficulties with online grocery ventures is figuring out how to obtain payment when the customer is not home at the time of the delivery.
A)True
B)False
6

E-money refers to a smart card embedded with a microchip that contains stored-up funds.
A)True
B)False
7

Virtually all American workers have their paychecks electronically deposited.
A)True
B)False
8

Napster is an example of the tree-and-branch model of telecommunications.
A)True
B)False
9

Simulators are often applied a great deal in training.
A)True
B)False
10

Peapod.com, NetGrocer.com, and HomeGrocer.com are examples of online grocers that have failed.
A)True
B)False




McGraw-Hill/Irwin