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Strategic Management of Technology and Innovation, 4/e

Robert A. Burgelman, Stanford University
Clayton M. Christensen, Harvard Business School
Steven C. Wheelwright, Harvard Business School

ISBN: 0072536950
Copyright year: 2004

Table of Contents



PART I: INTRODUCTION: INTEGRATING TECHNOLOGY AND STRATEGY
A GENERAL MANAGEMENT PERSPECTIVE

A. Technological Innovation

Case I-1 Elio Engineering (A)
Reading I-1 Profiting from Technological Innovation: Implications for Integration, Collaboration, Licensing, and Public Policy
Case I-2 Advent Corporation (C)
Reading I-2 How to Put Technology into Corporate Planning

B. Technological Innovation and Strategy

Case I-3 Electronic Arts in 1995 (A)
Case I-4 Electronic Arts in 2002
Reading I-3 The Core Competence of the Corporation
Reading I-4 What is Strategy?
Reading I-5 The Art of High-Technology Management

 

PART II: DESIGN AND EVOLUTION OF TECHNOLOGY STRATEGY
AN EVOLUTIONARY PERSPECTIVE

A. Technological Evolution

Case II-1 Asymmetrical Digital Subscriber Line: Prospects in 1997
Reading II-1 Management Criteria for Effective Innovation
Case II-2 The Optical Components Industry: A Perspective
Case II-3 Ciena Corporation in 2002
Reading II-2 Patterns of Industrial Evolution
Reading II-3A Exploring the Limits of the Technology S-Curve. Part I: Components Technologies
Reading II-3B Exploring the Limits of the Technology S-Curve. Part II: Architectural Technologies
Case II-4 Hewlett Packard's Merced Division
Reading II-4 Customer Power, Strategic Investment, and the Failure of Established Firms
Case II-5 Small Camera Technologies
Reading II-5 Disruption, Integration and the Dissipation of Differentiability

B. Industry Context

Case II-6 The US Telecommunications Industry (B): 1996-1999
Case II-7 Slouching Toward Broadband
Case II-8 The PC-Based Videoconferencing Systems Industry in 1999
Case II-9 SAP America
Reading II-6 Crossing the Chasm - And Beyond
Reading II-7 Competing Technologies: An Overview
Case II-10 Digital Distribution and the Music Industry in 2002
Reading II-8 Intellectual Property in the Digital Age: Finding the Balance
Reading II-9 Note on New Drug Development in the United States
Case II-11 Eli Lilly and Company: Drug Development Strategy (A)

C. Organizational Context

Reading II-10 Gunfire at Sea: A Case Study of Innovation
Reading II-11 Architectural Innovation: The Reconfiguration of Existing Product technologies and the Failure of Established Firms
Case II-12 Intel Corporation (A): The DRAM Decision
Reading II-12 Strategic Dissonance
Case II-13 Intel Corporation (C): Strategy for the 1990s
Case II-14 Managing Innovation at Nypro
Reading II-13 Intraorganizational Ecology of Strategy Making and Organizational Adaptation: Theory and Field Research
Case II-15 Hewlett-Packard: The Flight of the Kittyhawk
Reading II-14 Meeting the Challenge of Disruptive Technology

D. Strategic Action

Reading II-15 Strategic Intent
Reading II-16 Strategy as Vector and the Inertia of Coevolutionary Lock-in
Case II-16 Inside Microsoft: The Untold Story of How the Internet Forced Bill Gates to Reverse Course
Case II-17 Charles Schwab & Co, Inc. in 1999
Case II-18 Amazon.com: Evolution of the e-Tailer
Case II-19 Display Technologies, Inc. (Abridged)
Case II-20 Rambus

 

PART III: ENACTMENT OF TECHNOLOGY STRATEGY: DEVELOPING THE FIRM'S INNOVATIVE CAPABILITIES
DESIGNING AND MANAGING SYSTEMS FOR CORPORATE INNOVATION

A. Internal and External Sources of Technology

Reading III-1 The Lab that Ran Away from Xerox
Case III-1 Dupont Kevlar Aramid Industrial Fiber (Abridged)
Reading-III-2 Transforming Invention into Innovation
Reading III-3 Markets for Technology and the Returns on Research
Reading III-4 The Transfer of Technology from Research to Development
Reading III-5 Absorptive Capacity: A new Perspective on Learning and Innovation
Case III-2 NEC: A New R&D Site in Princeton
Case III-3 Cisco Systems, Inc.: Acquisition Integration for Manufacturing
Case III-4 PlaceWare: Issues in Structuring a Xerox Technology Spinout
Reading III-6 Making Sense of Corporate Venture Capital

B. Linking New Technology and Novel Customer Needs

Case III-5 Innovation at 3M Corporation (A)
Reading III-8 Note on Lead User research
Case III-6 What's the BIG Idea?
Case III-7 Intel Corporation: The Hood River Project (A)
Reading III-9 Discovery-Driven Planning
Reading III-10 Living on the Fault Line

C. Internal Corporate Venturing

Case III-8 Cultivating Capabilities to Innovate: Booz Allen & Hamilton
Case III-9 Cisco Systems, Inc. Implementing ERP
Case III-10 R.R. Donnelley & Sons: The Digital Division
Case III-11 3M Optical Systems: managing Corporate Entrepreneurship
Reading III-11 Managing the Internal Corporate Venturing process
Reading III-12 Ambidextrous Organizations: Managing Evolutionary and Revolutionary Change

 

PART IV: ENACTMENT OF TECHNOLOGY STRATEGY
CREATING AND IMPLEMENTING A PRODUCT DEVELOPMENT STRATEGY

A. New Product Development

Case IV-1 Product Development at Dell Computer Corporation
Reading IV-1 Communication between Engineering and Production: A Critical Factor
Reading IV-2 The New Product Development Learning Cycle
Case IV-2 Eli Lilly: The Evista Project
Case IV-3 Team New Zealand (A)
Reading IV-3 Organizing and Leading "Heavyweight" Development Teams
Reading IV-4 The Power of Product Integrity

B. Building Competencies/Capabilities through New Product Development

Case IV-4 Braun AG: The KF 40 Coffee Machine (Abridged)
Case IV-5 Improving the Product development Process at Kirkham Instruments Corporation
Case IV-6 We've Got Rhythm! Medtronic Corporation's Cardiac Pacemaker Business
Reading V-5 Creating Project Plans to Focus Product development
Reading V-6 The New Product development Map
Reading V-7 Accelerating the Design-Build-Test Cycle for Effective New Product Development

 

PART V: CONCLUSION
INNOVATION CHALLENGES IN ESTABLISHED FIRMS

Case V-1 Apple Computer, 1999
Case V-2 Intel Corporation Beyond 2003: Looking for its Third Act
Reading V-1 Building a Learning Organization
Reading V-2 The Power of Strategic Integration
SMTI, 3e

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