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Management Information Systems: Solving Business Problems with Information Technology, 3/e
Gerald V. Post, University of the Pacific
David L. Anderson, DePaul U/McGowan Center

Transactions and Electronic Commerce

Chapter 5 Review Questions


1. Describe four methods of data capture.

2. What is electronic data interchange (EDI)? Why has EDI taken so long to catch on? Will businesses ever use EDI for all transactions?

3. What are the three phases of business-to-consumer e-commerce?

4. What risks are involved in transactions? How are these risks handled in electronic commerce?

5. What challenges have to be overcome to engage in international e-commerce?

6. How is business-to-business e-commerce different from business-to-consumer e-commerce?

7. What is the government’s role in transactions?

8. Why has it taken so long for new payment mechanisms to be adopted?

9. What is meant by the term data quality? Give three examples of problems with data quality.

10. Why is data volume an important issue in transaction-processing systems? Will newer, faster machines automatically solve the problem?

11. What is meant by concurrency, and why is it a problem in a multiuser environment?

12. Why are so many transaction-processing systems based on accounting methods?

13. How does the accounting cycle affect decisions and operations in a typical firm?

14. What complications arise with transactions in human resources management?




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