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Management Information Systems: Solving Business Problems with Information Technology, 3/e
Gerald V. Post, University of the Pacific
David L. Anderson, DePaul U/McGowan Center

Complex Decisions and Expert Systems

Chapter 9 Objectives


I.

How does information technology help solve certain complex problems?

II.

How do expert systems support managers?

III.

What are the limitations of expert systems?

IV.

What functions do machines perform better than humans?

V.

How do computers solve pattern recognition problems?

VI.

Can computers understand speech?

VII.

How do you identify which technology to use on specific problems?

VIII.

Why is AI important in e-business?




McGraw-Hill/Irwin