|
1 | | One of the following is not a decision model used by a decision support system for its analytical capabilities. |
| | A) | Operational |
| | B) | Strategic |
| | C) | Managerial |
| | D) | Tactical |
|
|
2 | | Middle managerial-level information flow is considered to be |
| | A) | vertical only. |
| | B) | horizontal, vertical, and external. |
| | C) | horizontal only. |
| | D) | vertical and horizontal. |
|
|
3 | | Records of the number of parts or finished goods on hand in a warehouse would be maintained in a(n |
| | A) | inventory control system. |
| | B) | sales orders system. |
| | C) | data storehouse. |
| | D) | none of the above. |
|
|
4 | | In general, most organizations or businesses can be divided into the following departments, except one |
| | A) | accounting. |
| | B) | production. |
| | C) | supervisors. |
| | D) | marketing. |
|
|
5 | | A management information system produces summarized, structured reports that are typically used by |
| | A) | top-level management. |
| | B) | middle level management. |
| | C) | supervisors. |
| | D) | employees. |
|
|
6 | | A computer information system that records the day-to-day activity is known as the |
| | A) | transaction processing system. |
| | B) | management information system. |
| | C) | decision support system. |
| | D) | executive support system. |
|
|
7 | | If the Environmental Protection Agency asked for a report on the amount of carbon monoxide produced in a manufacturing process, a _________ report would be generated to fulfill their request. |
| | A) | periodic |
| | B) | management |
| | C) | exception |
| | D) | demand |
|
|
8 | | Information workers who are involved with the distribution and communication of information like secretaries and clerks are |
| | A) | knowledge workers. |
| | B) | data workers. |
| | C) | supervisors. |
| | D) | none of the above. |
|
|
9 | | Programs designed to support data workers that manage documents, communication and scheduling are called |
| | A) | data processors. |
| | B) | office automation systems. |
| | C) | standardized report systems. |
| | D) | data sharing systems. |
|
|
10 | | Computer-aided design (CAD) programs are an example of a specialized |
| | A) | transaction processing system. |
| | B) | management information system. |
| | C) | office automation system. |
| | D) | knowledge work system. |
|
|
11 | | Executive support systems typically present summary information in a flexible, easy to use presentation format for use by top-level executives. |
| | A) | True |
| | B) | False |
|
|
12 | | The executive information system typically presents information in a highly summarized form to help top-level managers oversee company operations and develop strategic plans. |
| | A) | True |
| | B) | False |
|
|
13 | | Management information systems produce predetermined reports that can be classified as periodic, exception, and demand reports. |
| | A) | True |
| | B) | False |
|
|
14 | | Some examples of internal data used by a decision support system would be data provided by marketing research firms, trade associations or U.S. census data. |
| | A) | True |
| | B) | False |
|