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Learning Objectives
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As a result of studying Chapter 12 you should be able to:

Describe the relative advantages and disadvantages of group and individual decision making.

Explain the group polarization effect.

Understand the differences among decisions made by a leader, by majority vote, and by consensus, including the advantages and disadvantages of each procedure.

Explain the five procedural guidelines for making group decisions by consensus and the reasons for these guidelines.

Describe the phases groups often experience during decision making and explain several factors that may influence these phases.

Describe the factors that contribute to effective decision making.

Define critical thinking and describe how to evaluate information and reasoning to enhance a group's ability to think critically.

Describe five common fallacies that inhibit critical thinking and how they impair a group's decision making.

Explain what groupthink is and how it interferes with a group's critical thinking.







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