Site MapHelpFeedbackChapter Summary
Chapter Summary
(See related pages)

  1. Leadership is a process of using human communication skills to help a group achieve its goal. Leadership is the process by which influence is exercised, and the leader is a person who has been appointed, elected, or has emerged to fill the group leader position (or role).
  2. Someone’s power to influence may stem from reward, punishment, legitimate, referent, or expert sources. Coercion is not considered an appropriate source of power in a group.
  3. Leadership emergence can be captured in a three-stage model depicting how some members fall out of contention for leadership and others garner support.
  4. Several approaches to the study of leadership were examined. Early traits approaches, which assumed that leaders were born rather than made, have been discredited. Styles approaches examine the effect of democratic, autocratic, and laissez-faire styles on such outcomes as productivity and satisfaction. Current contingency approaches assume that the style needed depends on the group and its situation.
  5. Most contemporary researchers accept the contingency view of leadership. Important contingency theories include Fiedler’s, Hersey and Blanchard’s, the functions approach, and the communicative competencies approach.
  6. Nine essential communicative competencies of effective group leaders were described.
  7. Leadership is the property of the group because the behavior of the leader and the members constrains and shapes the behavior of the other. The Leader-Member Exchange model was presented as an example of how leaders and members affect each other.
  8. A distributed leadership model suggests that in an ideal and mature group members are as responsible for the productivity and effectiveness of the group as is the designated leader.







GalanesOnline Learning Center

Home > Chapter 9 > Chapter Summary