Systems Approach
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A Systems Approach to Small Group Interaction, 8/e

Stewart L. Tubbs

ISBN: 0072862475
Copyright year: 2004

Table of Contents

Chapter 1. What Is Small Group Interaction?

  • Case Study: The Influence of Peer Groups: "Let's Roll"
  • Readings: Overview
  • Motivation for Member Participation in Groups, Gerald L. Wilson
  • Holism for the Left Brain, Jessica Lipnack and Jeffrey Stamps

Chapter 2. Communication Processes

  • Case Study: The Departmental E-Mail
  • Case Study: "Niggardly" Controversy (A)
  • Case Study: "Niggardly" Controversy (B)
  • Readings: Overview
  • Team Talk, Anne E. Donnellon
  • Communication, Senator John McCain

Chapter 3. Relevant Background Factors

  • Case Study: Adventures in Kenya
  • Readings: Overview
  • Speed Reaching People: How to Communicate with All Types, Paul D. Tieger and Barbara Barron-Tieger
  • Applied Persuasion Theory, Robin N. Widgery and Stewart L. Tubbs

Chapter 4. Group Circumstances and Structure

  • Case Study: Chempure Pharmaceutical Company
  • Readings: Overview
  • Participating in Groups, James W. Gibson and Michael S. Hanna
  • Planning A Problem-Solving Meeting, Ronald B. Adler and Jean Marquardt Elmhorst

Chapter 5. Leadership and Social Influence Processes

  • Case Study: Department 8101
  • Readings: Overview
  • Application of Situational Leadership, Paul Hersey, Kenneth H. Blanchard, and Dewey F. Johnson
  • Ten Lessons for Leaders and Leadership Developers, Barry Z. Posner and James M. Kouzes

Chapter 6. Decision-Making Processes

  • Case Study: Miss America (A), (B), (C)
  • Readings: Overview
  • Finding What You're Not Looking For, Michael Mikalko
  • Team Think, Don Martin

Chapter 7. Conflict Management

  • Case Study: Conflict in the Shipping Department
  • Readings: Overview
  • Conflict Management, Daniel Goleman
  • World-Class Negotiating Strategies, Frank L. Acuff

Chapter 8. Consequences

  • Case Study: Changing a Sorority
  • Readings: Overview
  • Improving Decisions in an Organization, Norman R.F. Maier
  • Organizational Change Strategies and Tactics, Phyllis F. Schlesinger Vijay Sathe, Leonard Schlesinger, and John P. Kotter

Chapter 9: Small Group Presentations to an Audience

  • Case Study: Midtown State University
  • Readings: Overview
  • Searching the Internet, Stephen E. Lucas
  • The Message, Stewart L. Tubbs and Sylvia Moss

Chapter 10: Observing Group Process

  • Case Study: Fishbowl Exercises
  • Readings: Overview
  • What Makes a Good Team Member? Frank LaFasto and Carl Larson
  • Measurement in Group Dynamics, Donelson Forsyth


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A Systems Approach to Small Group Interaction, 8/e

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