Read each question carefully and then select the best answer.

1		Yale psychologist Robert Sternberg believes that "Group IQ" is often
			A)	a misunderstood cultural phenomenon.
			B)	a product of the leader's dedication and energy.
			C)	lower than individual IQs.
			D)	higher than individual IQs.
2		All of the following are necessary ingredients for a successful meeting EXCEPT:
			A)	The group should have a purpose.
			B)	The group should have at least 25 members.
			C)	The group should secure the cooperation of all members.
			D)	The group should have effective leadership.
3		What is the term for a document listing what is to be accomplished during a meeting?
			A)	schedule
			B)	minutes
			C)	agenda
			D)	meeting plan
4		What is the term for a written record of what occurred at a meeting?
			A)	schedule
			B)	minutes
			C)	agenda
			D)	meeting notes
5		All of the following are guidelines for group leaders to follow in meetings EXCEPT:
			A)	Require each participant to express his or her opinion on major issues.
			B)	Discourage side conversations.
			C)	Summarize periodically.
			D)	Make sure all participants know the scope of the group's power.
6		If a participant is shy or unusually quiet, which one of the following questions would be most appropriate for a leader to use to encourage the person to talk?
			A)	"Do you have anything you would like to say?"
			B)	"Why are you being so quiet?"
			C)	"How do you think we can solve this problem?"
			D)	"Does your silence indicate disagreement?"
7		All of the following are guidelines for participants in a meeting EXCEPT:
			A)	Speak up early in the meeting.
			B)	Exhibit positive nonverbal behavior.
			C)	Express objections in the form of a question.
			D)	Don't criticize views that are held by all members of the groups except you.
8		Unannounced private goals that conflict with a group's goals are known as
			A)	hidden agendas.
			B)	concealed plans.
			C)	counterfeit schedules.
			D)	bogus schemes.
9		For every human problem, the American essayist H.L. Mencken said, "there is always an easy solution—neat, plausible, and _________."
			A)	sensible
			B)	wrong
			C)	idiotic
			D)	self-defeating
10		The reflective-thinking method is used to
			A)	make meetings shorter.
			B)	create an awareness of difficulties.
			C)	meditate on important issues.
			D)	solve problems.
11		Which is the correct order for the first three steps of the reflective-thinking method?
			A)	analyze the problem, define the problem, establish criteria for evaluating solutions
			B)	define the problem, analyze the problem, establish criteria for evaluating solutions
			C)	establish criteria for evaluating solutions, define the problem, analyze the problem
			D)	establish criteria for evaluating solutions, analyze the problem, define the problem
12		Brainstorming possible solutions requires all of the following EXCEPT
			A)	generating ideas from all participants.
			B)	quickly writing down ideas.
			C)	critical thinking.
			D)	an atmosphere of total acceptance.
13		What is the final step of the reflecting-thinking method?
			A)	Suggest possible solutions.
			B)	Choose the best solution.
			C)	Decide how to test the solution.
			D)	Decide how to implement the solution.
14		What is the term for a meeting featuring short addresses by different people on the same topic?
			A)	symposium
			B)	panel discussion
			C)	soliloquy
			D)	eulogy
15		In a panel discussion, the moderator should do all of the following EXCEPT:
			A)	Before the meeting, prepare a list of items that should be discussed.
			B)	Prepare and deliver an introduction.
			C)	Act like a district attorney who interrogates defendants.
			D)	Ask open-ended questions rather than questions that elicit a simple yes or no.