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Chapter Objectives
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After reading this chapter you should be able to:
  1. Understand the importance of communication in health care delivery. Describe some of the ways that communication can be overlooked and how this might impact the delivery of medical services.
  2. Explain some of the intercultural barriers to effective health care. Explain the ways that some cultural groups have been or continue to be treated in the health care system. Describe how prejudicial attitudes can influence health care delivery.
  3. Explain how religious or spiritual beliefs may be important in effective health care delivery. Describe some of the ways that health care professionals can deal with religious and spiritual beliefs. Discuss the ethical implications of some of the ways that health care professionals deal with religious or spiritual beliefs.
  4. Explain how power differences can influence health communication.
  5. Identify the four frameworks that physicians might use in communicating about a patient's health.
  6. Describe the role of ethics committees. Describe some of the complex issues to be dealt with in making ethical health care decisions.







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