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Key Questions
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After you have finished this chapter, you should be able to answer the following questions.

10.1  Emerging Global Telecommunications  What are the two models of telecommunications?
10.2  Artificial Intelligence  What are the main areas of artificial intelligence?
10.3  Information & Education  How is information technology being used in education?
10.4  Health, Medicine, & Science  How is information technology being used in health, medicine, and science?
10.5  Commerce & Money  How is information technology being used in sales and marketing, retailing, banking, stock trading, and manufacturing?
10.6  Entertainment & the Arts  How is information technology being used in music and movies?
10.7  Government & Electronic Democracy  What benefits does information technology offer government and democracy?
10.8  Jobs & Careers  How can you use the internet to find a job, and what are some hot jobs in information technology?





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