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Key Questions
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After you have finished this chapter, you should be able to answer the following questions.

11.1  Organizations, Managers, & Information  What are the departments, tasks, and traditional levels of managers in an organization, and what types of decisions do they make?
11.2  Computer-Based Information Systems  What are the six computer-based information systems—and what are their purposes?
11.3  Systems Development: The Six Phases of Systems Analysis & Design  What are the six phases of the systems development life cycle?







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