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Multiple Choice
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1

If a problem is a familiar one, people are likely to spend considerably less time in the __________ stage.
A)preparation
B)production
C)evaluation
D)all of the above
2

Arrangement problems require the problem solver to rearrange or recombine elements in a way that will satisfy a certain criterion. Which of the following is an arrangement problem?
A)using a search engine to find information
B)playing tag
C)a video game
D)a Scrabble game
3

The most basic level of problem solving is
A)framing the problem.
B)trial and error.
C)syllogistic reasoning.
D)heuristics.
4

The most frequently applied heuristic in problem solving is a(an) _________, which involves repeated tests for differences between the desired outcome and what currently exists.
A)availability heuristic
B)representativeness heuristic
C)means-ends analysis
D)framing
5

The most effective strategy in solving a problem is:
A)to follow the maxim: the shortest distance between two points is a straight line.
B)to work backward from the goal.
C)to form subgoals.
D)dependent on the problem.
6

Mental set is the opposite of
A)heuristics.
B)functional fixedness.
C)creativity.
D)confirmation bias.







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