Which of the following is not a limitation of SWOT (Strengths, Weaknesses, Opportunity, Threats) analysis?
|A)||Organizational strengths may not lead to competitive advantage|
|B)||SWOT gives a one-shot view of a moving target|
|C)||SWOT's focus on the external environment is too broad and integrative|
|D)||SWOT overemphasizes a single dimension of strategy|
A marketing department that promises delivery quicker than the production department's ability to produce is an example of a lack of understanding of the
|A)||synergy of the business units.|
|B)||need to maintain the reputation of the company.|
|C)||organizational culture and leadership.|
|D)||interrelationships among functional areas and firm strategies.|
XYZ Corp. is centering on the objective of low-cost, high quality, on-time production by curtailing idle productive facilities and workers. The XYZ Corp. is taking advantage of a ____________ system.
|B)||Last In, First Out (LIFO)|
|C)||First In, First Out (FIFO)|
Which of the following lists is comprised of support activities:
|A)||human resource management, information systems, procurement, and firm infrastructure|
|B)||customer service, information systems, technology development, and procurement|
|C)||human resource management, technology development, customer service, and procurement|
|D)||human resource management, customer service, marketing and sales, and operations|
Although firm infrastructure is quite frequently viewed only as overhead expense, it can become a source of competitive advantage. Examples include all of the following except:
|A)||negotiating and maintaining ongoing relations with regulatory bodies.|
|B)||marketing expertise increasing a firm's revenues and enabling it to enter new markets.|
|C)||effective information systems contributing significantly to a firm's overall cost leadership strategy.|
|D)||top management providing a key role in collaborating with important customers.|
The competencies or skills that a firm employs to transform inputs into outputs are:
An array of firm resources include interpersonal relations among managers in the firm, its culture, and its reputation with its customers and suppliers. Such competitive advantages are based upon
A company's ability to meet its short-term financial obligations is measured by which of the following categories?
The "balanced scorecard" supplies top managers with a _____________ view of the business.
|B)||detailed and complex|
|C)||simple and routine|
|D)||fast but comprehensive|