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Strategic Management: Strategic Managment
Gregory G. Dess, University of Texas at Dallas
G.T. Lumpkin, University of Illinois--Chicago

The Internet and E-Commerce: Creating Value Through E-Business Strategies

Chapter Objectives

Chapter 8

After reading this chapter, you should have a good understanding of:
  • Why use of Internet technologies is more important to achieving competitive advantage than the technologies themselves.
  • How Internet technologies are affecting the five competitive forces.
  • How e-business capabilities are affecting industry profitability.
  • How firms can improve their competitive position vis-à-vis the five forces by effectively deploying e-business strategies.
  • Why e-business technologies are changing the way firms use overall low cost, differentiation, and focus strategies.
  • The pitfalls in each competitive strategy that may endanger a firm’s attempts to deploy Internet technologies or implement e-business strategies.