Search the Internet for Items on Listening Skills
To find out more about the listening process and how you can improve your listening
skills, log on to the Internet and type in Listening or any of the other topic
headings or subheadings in this chapter. Search for the following items:
| Listening activities | | Quotations about listening | | Books and articles on listening (create a bibliographic list) or interpersonal communication | | Research data on listening | | Any other topic covered in this chapter (open-ended or closed-ended questions, handling sales objections) |
Note: A listing of websites for additional research on specific URLs
is provided below: http://www.listen.org/
http://www.listen.org/pages/quotes.html
http://www.bbll.com/ch02.html
http://www.mapnp.org/library/commskls/listen/listen.htm
http://www.listeningcenter.com/
http://www.stresscure.com/relation/7keys.html
http://www.womensmedia.com/seminar-listening.html
http://www.drnadig.com/listening.htm
http://www.relationships911.org/Communication/Listening/
http://www.salesmba.com/articles1/ssob01.htm
http://cda.dummies.com/WileyCDA/DummiesArticle/id-777.html
http://www.bsu.edu/classes/avila2/course/m9-5gen.htm | 