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Chapter Outline
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Basic Characteristics of Nonverbal Communication  
  • Nonverbal Communication Is Not Language  
  • Nonverbal Communication Is Often Linked to Our Emotions  
  • Nonverbal Communication Is Highly Contextual  
  • Nonverbal Communication Is Influenced by Culture and Gender  
  • Nonverbal Communication Is Continuous  
Functions of Nonverbal Communication  
  • Accenting Verbal Communication  
  • Complementing Verbal Communication  
  • Contradicting Verbal Communication  
  • Regulating Verbal Communication  
  • Repeating Verbal Communication  
  • Substituting for Verbal Communication  
Types of Nonverbal Communication  
  • Facial Expressions  
  • Eye Contact  
  • Gestures  
  • Proxemics  
  • Touch  
  • Vocalics  
  • Odor  
  • Time  
  • Artifacts  
Communicating Responsibly: Managing Nonverbal Cues Effectively
  • Monitor Your Nonverbal Messages  
  • Avoid Intrusive Nonverbal Cues  
  • Remember the Cultural Context of Nonverbal Cues  
Resources for Review and Skill Building  





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