Part One: The Alphabet, Number, and Symbol Keys

Unit 1 Keyboarding - The Alphabet

Unit 2 Keyboarding - The Alphabet

Unit 3 Keyboarding - The Numbers

Unit 4 Keyboarding - The Symbols

Part Two: Basic Business Documents

Unit 5 Email and Word Processing

Unit 6 Reports

Unit 7 Correspondence

Unit 8 Tables

Test 2 Skills Assessment on Part 2

Part Three: Reports, Correspondence, and Employment Documents

Unit 9 Reports

Unit 10 Correspondence

Unit 11 Employment Documents

Unit 12 Skillbuilding and In-Basket Review

Test 3 Skills Assessment on Part 3

Part Four: Advanced Formatting

Unit 13 Skill Refinement

Unit 14 Reports

Unit 15 Correspondence

Unit 16 Tables

Test 4 Skills Assessment on Part 4

Part Five: Specialized Applications

Unit 17 Formal Report Project

Unit 18 International Formatting

Unit 19 Medical Office Documents

Unit 20 Legal Office Documents

Test 5 Skills Assessment on Part 5

Part Six: Using and Designing Business Documents

Unit 21 Using and Designing Office Forms

Unit 22 Designing Office Publications

Unit 23 Designing Web Pages

Unit 24 Skillbuilding and In-Basket Review

Test 6 Skills Assessment on Part 6

Skillbuilding

Diagnostic Practice: Alphabet

Diagnostic Practice: Numbers

Diagnostic Practice: Alphabet

Diagnostic Practice: Numbers

Paced Practice

Supplementary Timed Writings

Appendix

Ten-Key Numeric Keypad

Index