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1 | | Verbal sounds and writing are human channels of communication that depend on: |
| | A) | A system of language symbols to communicate meaningful messages. |
| | B) | A system of words and gestures to communicate. |
| | C) | The listener's interpretation. |
| | D) | The speaker's clarity. |
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2 | | Public Relations professionals have the job to make announcements, deliver good news, and: |
| | A) | Put a "spin" on every message. |
| | B) | Manage the contents of news. |
| | C) | Put a "spin" on bad, or not-so-good news. |
| | D) | Conduct searches for good communicators. |
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3 | | The two primary types of word meanings are: |
| | A) | Connotative and Emotional. |
| | B) | Connotative and Denotative. |
| | C) | Denotative and Emotive. |
| | D) | Experiential and Cultural. |
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4 | | In American business the subtextual verbal style is sometimes used to deliver: |
| | A) | Bad news or to try to persuade an audience. |
| | B) | A constructive argument. |
| | C) | Good news or to try to persuade an audience. |
| | D) | New or controversial material. |
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5 | | Topic relevance, turn taking, length of talk time, silence, and clarity are all included in rules for: |
| | A) | Social behavior. |
| | B) | Talking and Interaction. |
| | C) | Semantic clarity. |
| | D) | Grammatical accuracy. |
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6 | | To say that someone "choked" during a conversation with her boss is very different from saying that she "choked" on a fish bone during lunch. The meaning of "choked" changed because of: |
| | A) | Cultural differences. |
| | B) | Definition differences. |
| | C) | Contextual differences. |
| | D) | Audience differences. |
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7 | | Slang is generally used for descriptive purposes or to imply certain meanings about the term used and: |
| | A) | The object to which it refers. |
| | B) | The receiver to which it refers. |
| | C) | The culture to which it refers. |
| | D) | The message to which it refers. |
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8 | | Bypassing occurs when: |
| | A) | Someone does not get the raise he deserved. |
| | B) | Different meanings are associated with words in other languages. |
| | C) | The speaker passes over an answer to a direct question. |
| | D) | The speaker uses simple rather than complex language. |
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9 | | Inflexibility results from: |
| | A) | Too much authority in teaching. |
| | B) | Not being aware of our surroundings. |
| | C) | Being rigid about rules. |
| | D) | Rigidity in awareness of the world around us. |
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10 | | Some reasons why we can get stage fright are low self-esteem, cultural divergence,: |
| | A) | Introversion and aggression. |
| | B) | Alienation and a bad attitude. |
| | C) | Poor writing skills, and competence. |
| | D) | Introversion and alienation. |
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11 | | To be convincing, arguments are built on grounds, claims, and warrants, as well as backing to the warrant, rebuttal, and: |
| | A) | Qualifications. |
| | B) | Qualifiers. |
| | C) | Conclusions. |
| | D) | Correctness of claim. |
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12 | | The process of reasoning from general principles to specific instances is: |
| | A) | Not wise. |
| | B) | Deductive. |
| | C) | Inconclusive. |
| | D) | Inductive. |
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13 | | When a speaker uses a two sided argument, she: |
| | A) | Does not expect to persuade an audience. |
| | B) | Is not very decisive. |
| | C) | Relies heavily on rebuttal evidence to persuade the audience. |
| | D) | Is not very sincere. |
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14 | | The personal association we attach to a word is: |
| | A) | Connotative. |
| | B) | Definitive. |
| | C) | Denotative. |
| | D) | Incorrect usage. |
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15 | | Individuals who use jargon to describe concepts are: |
| | A) | Impolite and pedantic. |
| | B) | Are using slang. |
| | C) | Members of a specific community. |
| | D) | Members of a special society. |
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16 | | Making connections between ideas and evidence is called: |
| | A) | Thinking. |
| | B) | Communication. |
| | C) | Being smart. |
| | D) | Reasoning. |
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