| Managing Communication
Chapter 15 Key Objectives
- Understand the communication process.
- Eliminate barriers that distort the meaning of information.
- Analyze basic patterns of organizational communication.
- Develop the skills needed to organize and run effective meetings.
- Master electronic forms of communication and know when to use them.
- Work with an organization's informal communication system.
- Improve assertive communication, presentation, nonverbal, and listening skills.
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