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Multiple Choice Quiz
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1.
Which of the following states that a person is considered to be a member of management if the person is paid on a salary basis rather than an hourly basis and if the primary duties of the person are administrative, professional, or supervisory in nature?
A)Taft-Hartley Act
B)FLSA
C)Wagner Act
D)NLRB
E)SEC
2.
Which of the following is (are) function(s) of management?
A)Staffing
B)Planning
C)Controlling
D)Delegating
E)All of these
3.
_______ skills refer to knowledge about human behavior and to the ability to work well with people.
A)Technical
B)Administrative
C)Decision making
D)Human relations
E)Control
4.
Knowledge about the organization and how it works—the planning, organizing, and controlling functions of supervision—refers to _______ skills.
A)administrative
B)technical
C)accounting
D)decision-making
E)human relations
5.
Which type of skill is the most highly required at the supervision level of management?
A)Technical
B)Human relations
C)Leading
D)Administrative
E)Accounting
6.
All of the following are important keys to supervisory success except
A)desire for the job.
B)setting a good example.
C)proper use of authority.
D)willingness to not delegate.
E)recognizing the change in role.
7.
All of the following are factors that can improve the quality of work life except
A)the right to personal privacy, free speech, equitable treatment, and due process.
B)opportunity to use and develop individual capabilities.
C)work schedules, career demands, and travel requirements that can regularly take up family and leisure time.
D)safe and healthy working conditions.
E)opportunity for personal and professional growth.
8.
One of the most significant issues facing women in management is the
A)brick wall.
B)glass ceiling.
C)wooden floor.
D)old girls' club.
E)fire wall.
9.
Which of the following is not a contribution of diversity?
A)Presentation of new opportunities
B)Culture that is more tolerant of different behavioral styles and wider views
C)Better business decisions
D)Greater responsiveness from customers
E)Problem solving becoming a lower level management skill





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