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Learning Objective
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After studying this chapter, you will be able to:
1. Define leadership.
2. Describe three basic styles of leadership.
3. Define supportive and directive leaders.
4. Explain transactional and transformational leadership.
5. Explain servant leadership.
6. Define leadership characteristics.
7. Describe leader attitudes—Theory X and Theory Y.
8. Discuss the Managerial Grid®.
9. Explain the situational approach to leadership.





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