After studying this chapter, you will be able to:
1. Define performance appraisal.
2. Define performance.
3. Explain the determinants of performance.
4. Explain the contents of a job description.
5. Define job analysis.
6. List and describe the major performance appraisal methods.
7. Discuss common errors made in performance appraisals.
8. Suggest ways to make performance appraisal systems more legally acceptable.
9. Define compensation.
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