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Career Directions cover
Career Directions, 4/e
Donna J. Yena, Johnson & Wales University


Table of Contents

Part One: Career Planning
    Chapter 1: The Millennial Workplace
      World Trends and Tomorrow's Workplace
      American Responses to Millennial Workplace Challenges
      Success in the Millennial Workplace: Skills-Based and Lifelong Learning
    Chapter 2: Self Assessment
      Understanding Yourself
      Defining Success
      Employer Expectations
      Setting Goals for Self-Improvement
      Proof by Example--How You Add Value to an Employer
    Chapter 3: Personal Development
      Communication Skills
      The Sales Process
      Business Protocol
      Awareness of the World Around You
      Personal Care and Personal Appearance
      Time and Stress Management
      Role Models
    Chapter 4: Career Paths Overview
      Job Versus Career
      Career Phases
      Career Trends
      Where the Jobs Are
    Chapter 5: Your Career Portfolio
      Build Skills Employers Value
      Identify Opportunities to Build Skills
      Refining Your Plan
      Develop Your Career Portfolio
      Planning Your Portfolio Presentation
Part Two: Job Search Techniques
    Chapter 6: Sources of Job Information
      The Nature of Today's Job Market
      The Visible Job Market
      The Hidden Job Market
      The Very Hidden Job Market
    Chapter 7: Résumés and Job Applications
      Résumés
      Traditional Résumés
      Writing Your Own Résumé
      Nontraditional Résumés
      Job Applications
    Chapter 8: Letters
      Guidelines for Writing Job Search Letters
      Letters You May Write During Your Job Search
    Chapter 9: Successful Interviews
      Securing a Job Interview
      Types of Interviews
      Preparing for a Job Interview
      Conducting a Successful Interview
      After the Interview
      The Interview Hall of Fame and Shame
    Chapter 10: Accepting or Rejecting a Job
      What You Offer the Employer
      What the Employer Offers You
      Cost of Living and Budgeting
      Accepting the Right Job
    Chapter 11: Dealing with Rejection
      Playing to Win
      Factors That Most Often Lead to Rejection
      What You Can and Cannot Control
      Cutting Your Losses
Part Three: Career Management
    Chapter 12: Your First Months on the Job
      Before Arrival on the Job
      Your First Day
      Orientation and Training Programs
      Probationary Periods (One to Three Months)
      Periodic Review and Assessments
    Chapter 13: Growing With Your Job
      Building Professional Relationships
      Improving Your Effectiveness
      Promotions
      Recession-Proofing Your Job
      Successful Career Moves
    Chapter 14: Contemporary Issues in the Workplace
      Health-Related Issues
      Family Care Issues
      Ethics
      Career Handbook
Section A: Career Paths
      How to Use “Career Paths”
      Accounting
      Business Administration
      Court Reporting and Related Careers
      Criminal Justice
      Fashion & Retail Management
      Financial Services
      Healthcare
      Hospitality
        Rooms Division
        Food Service
        Sports, Recreation, Entertainment & Events
        Travel Tourism
      International Business
      Marketing
      Office Management
      Technology
      Telecommunications
Section B: Glossary of Terms
Section C: Index of Job Descriptions
Section D: Career Resources
Section E: Bibliography
Index