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Chapter Objectives
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Explain the motivating forces behind the adoption of supply chain management (SCM).

List examples of how customer actions affect suppliers and how supplier actions affect customers.

Explain the seven critical decision areas of SCM.

Describe the decisions that constitute the logistics network configuration.

Describe an example of a supply chain and identify points of interaction between buyers and suppliers.

Explain the pros and cons of outsourcing supply chain services.

Explain the bullwhip effect and its possible causes.

Describe risk pooling and the implications it has for distribution networks.

Explain the current trends affecting supply chain management.







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