Consider the opening story of the chapter. Reflecting on the information presented, respond to the following two questions and relate them to the chapter content.

1			Use the story of Dominique and NowBank to illustrate the following concepts of Organizational Information Theory: information environment, equivocality, and rules.
2			Describe the cycle of act, respond, and adjust with regard to Dominique's story. How does the concept of double interact loops play a part in the story? Give examples.