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True or False
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1
American court decisions have consistently stated that it is the individual who owns the grievance and not the union.
A)TRUE
B)FALSE
2
The Collyer decision of 1971 ruled that the arbitrator's responsibility does not include the ability to rule on an unfair labor practice.
A)TRUE
B)FALSE
3
One reason why the grievance and arbitration procedure is controversial is because it fails to consider issues where there are common interests between labor and management.
A)TRUE
B)FALSE
4
Often critical to an arbitrator's decision in a case is evidence concerning past behavior, by either the company or the employee.
A)TRUE
B)FALSE
5
Researchers have found that cooperative attitudes between union and management officials increase the likelihood that grievances are settled at lower steps in the procedure.
A)TRUE
B)FALSE





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