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First Time Users
Student Edition
Instructor Edition
Business English at Work, 3/e

Susan Jaderstrom, Santa Rosa Junior College
Joanne Miller, Business English Consultant

ISBN: 0073137871
Copyright year: 2007

Table of Contents




Chapter One: Resources to Improve Vocabulary, Proofreading, and Spelling

Workplace Applications: Online References
Types of References
Proofreading
Spelling
Commonly Misused Words
Practice Exercises


Chapter Two: Overview of Parts of Speech

Workplace Applications: Telecommunications
Parts of Speech
Practice Exercises


Chapter Three: Sentence Development

Workplace Applications: Customer Service
Sentence Identification
Purposes of Sentences
Parts of a Sentence
Objects and Complements
Sentence Order
Phrases and Clauses
Sentence Formations
Diagramming Sentences
Practice Exercises


Chapter Four: Noun Functions and Plurals

Workplace Applications The Internet :
Classes of Nouns
Functions of Nouns
Plurals Forms of Nouns
Diagramming Sentences
Practice Exercises


Chapter Five: Compound and Possessive Nouns

Workplace Applications: The World Wide Web:
Compound Nouns
Cases of Nouns
Possessive Case Nouns
Diagramming Sentences
Practice Exercises


Chapter Six: Capitalization

Workplace Applications: Time Management
Capitalization Rules
Practice Exercises


Chapter Seven: Pronouns

Workplace Applications: Electronic Mail
Cases of Pronouns
Miscellaneous Pronouns
Use of Who, Whom, and Whose
Diagramming Sentences
Practice Exercises


Chapter Eight: Pronoun/Antecedent Agreement

Workplace Applications: Cultural Diversity
Pronoun/Antecedent Agreement
Reference Pronoun Clarity
Pronouns Requiring Special Attention
Diagramming Sentences
Practice Exercises


Chapter Nine: Verb Types and Parts

Workplace Applications: Problem Solving and Decision Making
Verb Identification
Parts of Verbs
Special Verbs
Diagramming Sentences
Practice Exercises


Chapter Ten: Verb Tense, Voice, and Mood—Verbals

Workplace Applications: Computer Software
Irregular Verbs: Be, Do, and Have
Verb Tense
Voice
Mood
Verbals
Diagramming Sentences
Practice Exercises


Chapter Eleven: Subject-Verb Agreement

Workplace Applications: Teamwork
Subject-Verb Agreement
Subject-Verb Agreement—Special Cases
Diagramming Sentences
Practice Exercises
UNIT Reviewing Modifiers and Connectors


Chapter Twelve: Adjectives

Workplace Applications: Ergonomics
Types of Adjectives
Articles
Compound Adjectives
Adjective Comparisons
Adjective Clauses and Phrases
Special Adjectives
Diagramming Sentences
Practice Exercises


Chapter Thirteen: Adverbs

Workplace Applications: Ethics and Etiquette
Identification of Adverbs
Functions of Adverbs
Formation of Adverbs
Use of Adverbs or Adjectives
Comparisons of Adverbs
Cautions for Using Adverbs
Adverb Clauses
Special Adverbs
Diagramming Sentences
Practice Exercises


Chapter Fourteen: Prepositions

Workplace Applications: Leadership
Identification of Prepositions
Considerations in Identifying and Using Prepositions
Functions of Prepositional Phrases
Placement of Prepositions
Cautions in Using Special Prepositions
Identification of Idiomatic Expressions
Diagramming Sentences
Practice Exercises


Chapter Fifteen: Conjunctions

Workplace Applications: Stress and Coping Strategies
Review of Clauses and Sentences
Types of Conjunctions
Parallelism
Cautions in Using Conjunctions
Diagramming Sentences
Practice Exercises


Chapter Sixteen: The Period and the Comma

Workplace Applications: Job Search and Career Development
The Period
The Comma
Diagramming Sentences
Practice Exercises


Chapter Seventeen: Other Punctuation

Workplace Applications: Business Communication
The Semicolon
The Colon
Quotation Marks
The Apostrophe
The Hyphen
The Dash
Parentheses
Italics
Ellipsis Marks
Brackets
The Asterisk
Diagramming Sentences
Practice Exercises


Chapter Eighteen: Numbers

Workplace Applications: Doing Business on the Internet
General Rules for Writing Numbers
Specific Rules for Writing Numbers
Diagramming Sentences
Practice Exercises


Glossary
Appendix A: Spelling Review
Appendix B: Commonly Misused or Confused Words or Phrases
Appendix C: Frequently Misspelled Words
Photo Credits
Index

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