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Chapter Outline
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The Role of Intercultural Communication in Communicating Effectively and Strategic Flexibility
In Communicating Effectively
In Strategic Flexibility
What Is Culture?
You Are a Cultural Being
The Importance of Studying Intercultural Communication
Intercultural Communication and the Communication Model
Studying Cultural Differences
Power Distance
Individualism versus Collectivism
Femininity versus Masculinity
Uncertainty Avoidance
Long-Term Orientation
High Context versus Low Context
Barriers to Intercultural Communication
Ethnocentrism
Stereotyping
Prejudice
Discrimination
Dealing with Barriers to Intercultural Communication
Communication between Nondominant- and Dominant-Group Members
The Consequences of Nondominant- and Dominant-Group Communication
Improving Intercultural Communication
The Internet and Intercultural Communication
Chapter Review
Summary
Key Terms and Concepts
Questions to Review





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